CONTACT / 01

Let's Connect.

Have a question about our hotel collection or planning your next Australian escape? Our team is here to help you explore the possibilities.

Every worthwhile journey starts with clear information. Whether your interests lie in thoughtful accommodation, destination discovery, carefully composed dining or a relaxed travel experience, we welcome the opportunity to understand what you are looking for.

Choose the destination that interests you and share any questions about rooms, packages, dining or travel. Contact information for the collection and all three destinations is listed below.

02 / HOW WE CAN HELP

Start with the Right Conversation.

02

Hotel Information

Learn about our Perth, Adelaide and Darwin concepts and the information needed before planning an actual stay.

Explore Destinations ↗
03

Guest Assistance

Ask general questions about amenities, room concepts, accessibility needs or travel preferences without assuming an existing booking.

Ask a Question ↗
03 / CONTACT FORM

Tell Us What You Have in Mind.

Tell us which destination you are interested in, your preferred travel dates and any questions you may have. You can also reach the relevant contact using the details below. Please do not share payment card details, passwords or sensitive documents.

CONTACT DETAILS
ausmarivastays / General enquiries Level 5, 28 Crescent Avenue, Perth WA 6000 +61 8 5550 0100 [email protected]
Mariva Skyline Perth 18 Skyline Avenue, Perth WA 6000 +61 8 5550 0141 [email protected]
The Mariva Edition Adelaide 42 Gallery Lane, Adelaide SA 5000 +61 8 5550 0252 [email protected]
Mariva Tropic Darwin 7 Palm Quay, Darwin NT 0800 +61 8 5550 0363 [email protected]
04 / FREQUENTLY ASKED QUESTIONS

Useful Answers.
Clear Next Steps.

Planning, destination information and responsible entertainment - answered in one place.

01How can I enquire about a hotel stay?
Use the enquiry form on this page and select the destination that interests you. Include your preferred travel period, the type of accommodation you have in mind and any questions about the experiences described. For direct contact, use the telephone number or email displayed on the destination page. The enquiry form is currently a preview and does not deliver messages. Never send payment details in this form.
02Which Australian cities are featured?
The collection focuses on Perth in Western Australia, Adelaide in South Australia and Darwin in the Northern Territory. Each destination has a different architectural and travel character. Perth explores an elevated city atmosphere; Adelaide focuses on a refined, design-led urban setting; Darwin takes its inspiration from tropical resort living. Each hotel page also includes an interactive map to help visitors explore its destination city.
03Can I ask about hotel packages?
Yes. The homepage outlines four experience directions: The City Edition, Weekend Reset, Signature Escape and Business & Beyond. They illustrate ways a stay could be arranged around city discovery, rest, celebrations or work-related travel. The package descriptions are not confirmed commercial offers and do not imply any fixed prices or available inclusions. Use the enquiry form to explain which idea interests you and what is important to your trip. Any actual arrangements would need to be reviewed and verified by an operator before being offered.
04What types of accommodation are available?
Each property page describes three accommodation categories, ranging from a contemporary deluxe room to larger suite concepts. These descriptions are intended to communicate design direction and the kind of atmosphere associated with each destination. They are not an inventory of confirmed rooms and should not be used to assume bed layouts, pricing, accessibility features, views or availability. Before planning a stay, check the property information provided by a verified operator. If you have specific mobility, sensory or practical needs, raise them early in an enquiry.
05Are casino entertainment areas for adults only?
Yes. Casino entertainment is discussed strictly in the context of adult participation, with a visible 18+ notice throughout the website. However, these are architectural concepts, and the presence of imagery or descriptions does not establish that a licensed gaming area is operating at any named location. Gambling involves financial risk and is not a means of earning income. Anyone who chooses to gamble should set firm limits, avoid borrowing and never chase losses. Free independent Australian gambling support is available for anyone affected by gambling-related harm.
06Where can I learn about responsible gambling?
Visit our Responsible Gambling page using the link in the footer or the entertainment sections of each destination page. It covers the risks associated with gambling, practical spending and time limits, warning signs, self-exclusion and ways to seek confidential help. Australian support includes Gambling Help Online and the National Gambling Helpline on 1800 858 858. Support is also available for family members and others affected by gambling behaviour. If gambling is causing harm, the most important next step is to stop participating and ask for appropriate assistance.
07How can I contact a specific hotel?
Select the relevant hotel in the enquiry form so the subject of your message is clear. Each destination page includes an address, a clickable telephone number and an email link. You can also use the general enquiries contact above. The website form is currently a preview and is not connected to a live message-delivery service.